How
do I make my initial deposit payment?
Your initial deposit can be paid by a personal check,
however we will wait 10 days to verify funds before
any travel arrangements will be made. For more immediate
confirmation of your request, please submit a money
order or cashiers check.
The following payment methods are available at this
time:
1. Personal Check
2. Cashier's Check
3. Money Order |
If
I cancel my vacation is my deposit refundable? |
Your
deposit is fully refundable prior to
the confirmation of your vacation. If
PVC Travel Department has confirmed and
paid for your vacation, there will be penalties
from the airlines, travel vendors, and
from PVC based on the current policies
of our supplier. You
are responsible for any fees and penalties
associated with a cancellation.
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How
many people can travel using my travel credit
line?
All financed
vacation packages with
airfare are pre-arranged
for two people traveling
together sharing the same
airfare itinerary and accommodations. Additional
travelers expenses, such
as airfare and accommodations,
must be paid in full 30
days prior to departure. Expenses
associated with additional
travelers cannot be financed
as part of your credit
line.
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What
do I do if my departure city is not listed
as an option for the vacation that I choose:
Arrangements can be made for you to leave
from your preferred departure city, although you
may not finance these additional expenses, and
they must be paid (in full) 30 days prior to your
departure date.
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Can
I change the number of days listed for the
vacation package that I choose?
Yes. Please
indicate the total number
of days you would like
to travel on your travel
request form. Upon
receipt of your travel
request form one of our
travel coordinators will
call you to confirm your
itinerary and the revised
deposit. Additional
days may not be financed
as part of your credit
line, and must be paid
(in full) 30 days prior
to your departure date.
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Can
I finance just airfare, train tickets or
bus tickets?
Unfortunately,
we do not have any finance
packages available for
these requests.
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Can
I travel to any destination not listed
on the website?
Our vacation packages are pre-arranged to specific
and popular vacation destinations and cannot be changed.
However, our Travel Coordinators add new and exciting
destinations regularly to our website, and accept suggestions
for new additions. You
may submit a suggestion at any time to info@playersvacationclub.com.
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Are
tickets to enter theme parks and attractions
included with my vacation package
No. All tickets to shows, theme parks, concerts, attractions
are not included in our vacation packages unless specifically
stated as so.
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Can
I book a cruise package if I am under the
age of 21
No. All cruise passengers must be 21 years of age unless
accompanied by a legal guardian. No exceptions!
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Can
I travel alone
Yes, this is considered a single supplement, however
you will typically pay up to 80% of the full package
price.
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Can
I use my savings account for monthly payments
Yes, however, please verify that your bank will allow
such a transaction to be debited prior to submitting
your request. |
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How
do I qualify for membership
Everyone who meets the following guidelines
will qualify for financing:
- At
least 18 years of age
- Has
as valid U.S. checking account
- Is
a U.S. resident
- Have
been at current job for at least 6 months
- Have
been at current residence for at least
6 months
- Has
a combined household income of at least
$1,500.00 a month
- Has
joined Players Vacation Club, Inc.
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| How
do I make my monthly payments |
All
monthly payments for financing your vacation
will be automatically withdrawn from your
checking account. This is the only acceptable
method of payment at this time and your specific
terms will be clearly defined in your purchase
agreement.
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| Can
I pay off my vacation early |
Yes,
you may pay off your balance, or make additional
payments at any time with no penalties.
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| Can
I cancel my membership |
Yes. You
may cancel your membership at any time, provided
you have not entered into a payment arrangement
with us. If you have entered into a purchase
agreement, you may not cancel your membership
until you have satisfied the terms of the
agreement. If you cancel your membership
after 30 days from enrollment, you will be
mailed a prorated refund based on the months
that you have had access to your membership.
To cancel your membership please call us at 877-752-9378 between
the hours of 9am - 5pm Monday - Thursday and Friday 9
am to 3:30 pm (PST) or write us at:
501 W. Broadway
Plaza A,
Suite 321
San Diego, CA 92101.
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| Can
I finance more than one vacation at a time |
First
time travelers may finance one vacation per household,
per term. If you have made
a minimum of 6 consecutive monthly payments with
no late payments we will consider your request
to finance another vacation.
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| What
type of identification do I need when traveling
with PVC |
When
booking a vacation always make sure to verify
the spelling of your name. The
name that appears on your airline tickets must
match the name as it appears on your legal identification.
Domestic Packages (Las Vegas,
Honolulu, Orlando, Lake Tahoe etc): Valid
drivers license or state-issued identification.
Caribbean, Bahamas, Jamaica, Mexico or Puerto Rico:
Original or state-issued certified copy of a birth certificate
(with seal) and valid drivers license or Passport.
London and Paris: Passport
Cruises: Original or state-issued certified copy
of a birth certificate (with seal) and valid drivers
license or Passport.
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| Can
I give a vacation away as a gift |
Yes. You
the member would be responsible for the balanced
owed and monthly payments on this package. All
the documentation and contracts would be
signed approved and verified.
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| Do
you offer discounted airfare, hotels and rental
cars that can be purchased |
Yes,
although these arrangement are not made through
PVC Travel. You may
book these items through our affiliated company,
Travel Now. After
logging into the members only website, click
on the travel center, and from there you will
find the online booking link to Travel Now. These
offers cannot be financed.
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| When
should I expect my airfare tickets and hotel
vouchers to be delivered |
You
will typically receive your vacation tickets
two weeks prior before your departure dates. We
will FedEx your tickets second-day air and will
require a signature before releasing.
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| Do
you offer financing for large groups |
No. A
limited number of itineraries are available
for each departure day each year. Providing
alternate travel dates will help us confirm
your selected destination.
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| Can
we refer friends to your club |
| Yes. We
can send you out a “refer a friend” form
or you may visit our website. To
receive referral bonuses, the person who you
have referred must have an active membership
and have paid their membership fee. We offer
the following benefits to members who have made
referrals to our club.
$15.00
Cash
$10 Gift Certificate
3 Day-2 Night Complimentary Hotel Certificate
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| What
air carriers do you use |
We
use all major commercial airline carriers, although
availability may be limited based on your departure
city. The airline
carrier included in your package is based on
the discretion of your Travel Coordinator. Please
include any specific airline requests in your
travel request form. Although
every attempt will be made to accommodate your
requests, they may have an affect on the price
of your vacation package.
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| Can
upgrades be included in the financing |
No. We
finance for the items included in our packages
listed on the website. If
you would like upgrades to your package,
such as a rental car or ocean view, we can
arrange these items, but they will not be
financed. Payment
for upgrades must be received 30 days before
departure.
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| What
is travel insurance |
Travel
insurance protects your vacation in the event
of a cancellation or interrupted trip for
covered reasons, injury or illness during
your vacation, baggage loss or delay and
provides 24-hour worldwide emergency assistance. Travel
insurance is not included in our packages,
but can be added as an upgrade to most of
our vacation packages. We
recommend discussing travel insurance with
your Travel Coordinator prior to confirming
your vacation.
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| How
many nights can I travel using my credit line |
Depending
on the destination, we offer financing for three
night, four night, five night, six night and
seven night vacations. You
can add additional nights to any package (except
land-only condo resorts) but this portion is
not financed.
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| Do
you offer this program outside the U.S. |
| Unfortunately
we can only offer this program to US residence
living within the continental United States at
this time. |
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| Do
you have an affiliate program |
We
are excited to announce that we do have an affiliate
program. You can access it by clicking
here.
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| Can
I get cash advances on my credit |
| No,
your credit line may be used towards select products
and services on our web site. |
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